online reservations

All the necessary information for your stay, available services, frequently asked questions.

Wifi

In some accommodations Wi-Fi is included, in case you do not have Wi-Fi, you have routers for rent from € 21 for 20 GB

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Activities offers

We have agreements with most activities in Roses, you can purchase discounted tickets for: water park, excursions, boats etc ...

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Cradle

We can offer you the rental of a cot, it is included: mattress, sheets and pillows the price is € 20 per stay.

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Late checkin | checkout

Depending on availability and in low season you can enter and leave the accommodation outside of the established hours, check availability on arrival.

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Arrival out of hours

If you arrive later than 20 hours, we have free delivery of keys, this is done in a nearby hotel with a 24-hour reception.

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Sheets | Towels

If you want to rent towels and sheets we can offer you this service:

Towels: € 4 per towel

Sheets: € 10 per bed

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Faqs tourist rentals Roses.net

Frequently asked questions for our tourist rentals

Entry - Checkin

The key delivery hours are from 17 to 20 hours, however if you arrive earlier, please let us know and we will try to deliver the keys as soon as possible.

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At the entrance, it is mandatory to present an identity document for all those over 14 years of age.

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The remaining payment must be made before arrival, you can pay by cash, credit card (may incur a 1% supplement) or bank transfer 48 hours before arrival.

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Upon arrival, you must pay the deposit established in your contract, only credit card accepted.

Departure - Checkout

The departure of the accommodation is before 10 am, in low season it is possible to leave later according to availability.

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The keys are delivered to our offices, in the event that they are closed, you must deposit them in the office mailbox.

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The final cleaning is included except the cleaning of the kitchen, dishes, utensils etc ... you must empty the fridge and throw away the garbage.

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The deposit is unlocked 48 hours after departure, some banks may retain the collection for a longer time, contact us if after 7 days the deposit has not been unlocked.

Repairs

Urgent repairs:

We have 24-hour emergency numbers, they are considered emergencies and they can call the emergency number when:

 

You can not access the apartment, in the case of leaving the keys placed on the door the action of a locksmith will be necessary, the minimum price is from € 60 to € 120. In the case that you cannot access due to a broken lock or a malfunction of the lock, it will not have any cost.

 

It has no water, electricity or gas.

 

You have a water leak in the apartment.

Any other cause that prevents you from occupying the apartment in habitable conditions.

 

Non-urgent repairs:

 

Call during office hours from 9 am to 8 pm

TV does not work, lights out, some appliance does not work.

To report damage to the apartments that does not require repair during your stay, please use the repair sheet that we gave you at check in.


WIFI does not work.


I don't know how TV or appliances work.

U.S

Roses reservation and accommodation center since 1999 at your service, renting apartments, villas and hotel reservations in Roses Costa Brava.

 

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